Return & Refund Policy

Return Eligibility and Timeframe

At MRS. MEYER'S, you may request to return items within 14 days after you receive your order. Returned products must be unused, in their original condition, and, when possible, include the original packaging.

Initiating a Return

To begin the return process, please contact us at a01028127058@gmail.com with your order number, the specific item you wish to return, and the reason for the return. Do not ship any items back to us before receiving detailed return instructions.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, notify us promptly by email. Include photos and your order details so we can evaluate the issue and offer the proper resolution.

Return Shipping Responsibilities

Unless the return is due to a damaged, defective, or incorrect item, customers are responsible for covering the cost of return shipping.

Refund Processing

Once we receive and inspect your returned item, we will inform you whether your refund request has been approved. Approved refunds are typically processed within 5-10 business days and issued to the original payment method.

Please allow additional processing time as required by your bank or payment service provider before the refunded amount appears in your account.

Order Cancellation Policy

If you wish to cancel an order, please contact us within 24 hours of placing it. Cancellations are not guaranteed once the order has been processed or shipped.